postureco

How to change your iOS Subscription

Changing your Apple iOS Subscription for PostureScreen is no different than any other application. This is all controlled completely through the Apple AppStore directly, not our application. To Edit, Upgrade, or Cancel and change an existing subscription, simply under...

Multiple Devices adding assessments to the same client

Our recommended client workflow for SyncScreen with multiple devices is as follows: New Patient “John Doe” comes into the office for an initial exam.  Exam is done on John Doe on iPad A.  Reports are generated/emailed.  John Doe’s record is auto-uploaded to the...

Cloud Backup Automatic Upload Feature

SyncScreen Cloud has rebranded to Cloud Backup Services. In this tutorial we review the basics of the new update starting in version 11.4 of PostureScreen for iOS. With this new update, anytime you edit or update a client, add a client, or add an assessment to a...

Cloud backup Error/Renewal

SyncScreen has rebranded to Cloud backup services If you are having an issue and it appears that your subscription to cloud backup services was accidentally turned off and expired for your renewal, you can resolve it by the following. Your subscription should not have...

Cloud Backup Services – Remote Wipe (Delete) Database

Note: SyncScreen has rebranded to Cloud Backup Services As an Administrator account in cloud backup services, you can remote wipe and effectively erase a former employee’s app database who has left your facility if they were using their own device, so the...

Cloud Backup Services – Uploading, Downloading Clients

Please note SyncScreen has rebranded to Cloud Backup Services. In this tutorial we review the basics of the new update starting in version 11.4 of PostureScreen for iOS. With this new update, anytime you edit or update a client, add a client, or add an assessment to a...

Is PostureScreen Cloud backup Services Tied to Apple ID?

Question: Do you need to use an Apple ID for Cloud backup service Accounts?Answer: The short answer is no, the Cloud Backup Services account is not directly attached to an Apple ID. But there are a few things you’re touching on, so I want to explain in more...

Cloud Backup Services – Reset password

Please note: SyncScreen has rebranded to Cloud Backup Services. In this tutorial we will review how to reset a Cloud Backup Services password should you get logged out or if you would like to change it.  Remember, that an admin logged into your SyncScreen can change...