PostureRay Annual Technical Support Plans

What does a Technical Support Maintenance Plan cover:

  1. Unlimited Software Updates when available. You will need to simply schedule for your software to be updated.
  2. Unlimited technical support. When problems arise related to PostureRay, immediately come into the technical support portal Monday through Friday 9am-5pm EDT for technical support on walkin basis or schedule a time that is convienant. Please note this is software technical support is not “one to one” software training.
  3. Computer Vision Digitization Modules:
  4. Online Browser Based ViewBox:
  5. Online Secure PostureRay database and PostureRay image backup (not backup of your PACS)
  6. Cost for Technical Support Maintenance Plan: $125USD/month -OR- discounted to $1250/year when paid annually.

NOTE: Technical Support Maintenance Plans are Optional. Technical support plan is included with the first year of purchase of the PostureRay software. PostureRay will continue to operate without technical support, however, the features above will not be accessible. Should you need technical support when out of support plan, the cost is $150/hour for support. If your software version has been discontinued for support or you would like to upgrade to latest software version off of a support agreement, the cost is $899