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We normally have technicians standing by for LIVE support Monday through Friday 9am-5pm EST (excluding US holidays)
If you require support after hours (for example if you are in another time zone) please email us and we will schedule a time when a technician can help assist you or please login again during normal LIVE support hours.
Our technical support team monitors our email and support forum after hours, so feel free to ask us your question should you not find your answer in the FAQs. Most questions can be answered in our technical support FAQ and training portal located at