postureco

How to change your iOS Subscription

Changing your Apple iOS Subscription for PostureScreen is no different than any other application. This is all controlled completely through the Apple AppStore directly, not our application. To Edit, Upgrade, or Cancel and change an existing subscription, simply under...

How many credits do you have?

This is a typical question asked from new users who are using the pay as you go method of credits instead of the more functional unlimited assessment subscription. You can see credits at the top of your new assessments when not enrolled in a subscription as well as...

Using PostureScreen on Multiple Devices (iOS)

PostureScreen (or LeanScreen or SquatScreen) apps can be used on multiple devices for no additional charge. However, all devices need to be using the SAME Apple account. If so, you can use under a subscription unlimited and up to ten devices. However, if the devices...

Verify Subscription/Purchases

We often get requests from users asking us what they have purchased or if they can change or edit their subscriptions. As app developers we are completely blinded to any and all accounting and licensing of customer information from Apple with our clients. We can not...

Subscription not showing up but is valid

When you have an issue with a subscription on an iOS device when you believe it is active, it usually means that iTunes had an issue connecting to your device during renewal, you changed your Apple ID, or there is a problem with your Apple account such as your...

Subscription shows expired

When you have an issue with a subscription on an iOS device when you believe it is active, it usually means that iTunes had an issue connecting to your device during renewal, you changed your Apple ID, or there is a problem with your Apple account such as your...

Credits do not sync between devices?

Many people mistakenly believe that the credits will suddenly appear on their other devices. Or if they get a new iOS device, they expect these credits (considered consumable in-app purchases by Apple) to show up and sync to their new device. This is simply not the...