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IP Address Change

When you get the following notification, it means that your computer’s address which PostureRay is hosted has changed. This consequently means if you are using PostureScreen or your x-ray software to “push” x-rays or PostureScreen images to PostureRay, the address in your x-ray PACS software or PostureScreen app will need to be updated. This is your network / router that has caused this change and has NOTHING to do with PostureRay. You will need to alter the settings in the other software like you did when you originally set up the push feature. PostureRay is simply warning you this change occurred which you or your IT professional or x-ray vendor must address.

An “IP Address” is essentially your computers “home address” on your network. And like your house/Apartment has a mailing address, your computer has an IP address. If it changes, just like your home, things being delivered to it will fail, just like your mail wont be delivered to your new apartment when you move unless you tell the post office where you moved to. So if your router changed your computers address, well then, software that is trying to send PostureRay x-rays will fail becuase it is sending to an old location.

Failure to update your address in those programs will lead to failure when trying to import x-ray images or PostureScreen images into your PostureRay system.

If your internet address seems to change frequently, you need to consult your IT professional and ask him/her to set your networking address to always be static instead of dynamic. A Static IP Address is preferred for your computer to avoid these issues in the future.

For detailed information on PostureRay DICOM receive, refer to help tutorial: https://www.postureanalysis.com/knowledge-base/dicom-file-receive-in-postureray-version-24/

For detailed information on PostureScreen push to PostureRay please refer to help tutorial: https://www.postureanalysis.com/knowledge-base/posturescreen-push-to-postureray-system/