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How to Self Install a PostureRay Server Software Upgrade

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In this tutorial, we’ll walk through how to install a PostureRay network software upgrade. Note that you need to have PostureRay already activated as a license, and this server software upgrade must take place before upgrading workstations.

NOTICE: If you are upgrading from old versions of PostureRay (Versions 18 through 24), you will need to first uninstall the license for both the server and the workstations, and then after the respective software is updated, activate your license for Server first, and then follow by activating your workstation licenses. . See this tutorial for those steps: https://www.postureanalysis.com/knowledge-base/deactivate-reactivate-license/

Please also be advised if updating from an old Version 18 to version 24 or V24a to V24d, V24b to V24d and V24c to V24d -OR- for v25a to V25d, V25b to V25d and V25c to V25d. You will need to activate Schema Change after you install the software updates and activate your license. If your version falls within this range, see this tutorial ahead of execution of updates: https://www.postureanalysis.com/knowledge-base/error-20534-schema-change-needed/

Upgrade Server Software:

Video Tutorial: https://youtu.be/KqCC9J95CWg

Step 1: Locate the Installation Folder

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  • Open File Explorer.
  • Click on ‘This PC’.
  • Search for ‘Posture Net’ in the search bar.
  • Locate the folder, typically, but not always, found at:
    • C:\Program Files (x86)\Posture Co
  • If installed elsewhere, note the location for the installer.

Step 2: Create a Backup

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  • Right-click on the Posture Ray Net folder.
  • Select ‘Copy’.
  • Navigate to your Desktop.
  • Right-click on the Desktop and select ‘Paste’ to create a backup.

Step 3: Download and Run the Installer

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  • Go to your Downloads folder (default location for downloaded files).
  • Right-click on the installer file and select ‘Run as administrator’.
  • Click ‘Next’ to proceed with the installation.

Step 4: Configure Installation Settings

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  • If your Posture Ray folder is in a different location, click the ‘Change’ button to update the path.
  • If using the default location, click ‘Next’ to continue.

Step 5: Complete the Installation

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  • Click ‘Install’ to begin the installation process.
  • If you encounter SQL Server errors, simply click ‘OK’ to dismiss them.
  • At the end of the installation, select ‘License already activated’ since this is an upgrade.

Step 6: Verify the Upgrade

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  • Launch Posture Ray to ensure the upgrade was successful.
  • Look for an informational message and log in to check functionality.

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Next upgrade Workstations if needed:

https://www.postureanalysis.com/knowledge-base/how-to-self-install-postureray-upgrade/

If you are upgrading from an old version, and see an Error 20534, please refer to this support article: https://www.postureanalysis.com/knowledge-base/error-20534-schema-change-needed/

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