If the image you are trying to apply the Computer Vision assistant to is simply too large because the bounding box was set too large you will get an error message 413 “Request Entity Too Large”. Please follow these steps to better utilize and resolve this...
If you are having an issue and it appears that your subscription to SyncScreen was accidentally turned off and expired for your renewal, you can resolve it by the following. Your subscription should not have expired, unless you went in and manually cancelled it with...
Postureray – Error 12289 means that you have changed the date on your computer. Please go back to your computer and click on the bottom toolbar completly to the right you will see a time displayed. Click on the time (using the left hand side of your...
ERROR – 20519 This error only appears in the Postureray software. This means 1) that the application on this computer is not the same version as the one on your server. You need to make sure you are downloading the right version of...
If you have received a message on error code 12122 this means the following; 1) Your PostureRay account has been suspended due to outstanding payments that have declined you must contact the support team for further instructions. Support must manually reactivate your...
When you see the following error on an Android device, please note it is NOT our application. We do not handle the billing, Google does. What this means is that Automatic Fraud detection has blocked your account from making additional purchases. This...
If you have this Error Message “This app uses a billing version that is no longer supported. Check the Google Play Store for app updates which may resolve this issue” please keep checking back on Google Play store for your device to...
